Terms & Conditions
All orders placed through our website are subject to acceptance and availability. When you place an order, you submit a binding offer to purchase the selected hair accessories at the listed price, inclusive of applicable taxes (where required by law). We reserve the right to reject or cancel any order for any reason, including but not limited to: product unavailability, pricing errors, suspicious or fraudulent order activity, or incomplete shipping information. If your order is canceled after payment has been processed, we will issue a full refund to your original payment method within a reasonable timeframe.
Product descriptions, images, and pricing are provided for informational purposes only. We strive to ensure accuracy in all product details, but we do not warrant that descriptions, colors, or specifications are entirely error-free. Minor variations in product appearance, texture, or design may occur due to the handmade nature of some accessories or differences in screen display settings. We reserve the right to update product information, pricing, or availability at any time without prior notice. Prices listed on the website do not include shipping costs, which are calculated at checkout based on your location and selected shipping method.
Payment for all orders must be completed at the time of checkout using the available payment methods. We accept major credit cards, debit cards, and other secure payment options as indicated on our website. By providing payment details, you confirm that you are authorized to use the selected payment method and that the information provided is accurate. We use trusted third-party payment processors to handle transactions, and we do not store sensitive payment information on our servers.
You are responsible for providing accurate and complete shipping information at checkout. We are not liable for delayed, lost, or misdelivered packages resulting from incorrect or incomplete addresses. If a package is returned to us due to an invalid address, you may be required to cover additional shipping costs to resend the order. Risk of loss or damage to the products passes to you upon delivery, as confirmed by the shipping carrier’s tracking information.
We stand behind the quality of our hair accessories and offer a reasonable return policy for defective or damaged items. Products must be returned in their original condition, unused, and with all original packaging within the specified return period (as outlined in our separate return guidelines). We reserve the right to refuse returns that do not meet these criteria. Refunds for eligible returns will exclude shipping costs, unless the return is due to our error (e.g., defective product, wrong item shipped).
Intellectual property rights in all content on our website, including product images, descriptions, logos, and designs, are owned by or licensed to us. You may not reproduce, distribute, modify, or use any of this content for commercial purposes without our prior written consent. This includes using product images or descriptions on other websites or platforms without authorization.
We shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website, products, or services, including but not limited to loss of profits, data, or business opportunities. Our total liability for any claim related to your purchase or use of our products shall not exceed the total amount paid for the relevant order. This limitation of liability applies to all claims, whether based on contract, tort, negligence, or otherwise.
We may update these Terms from time to time to reflect changes in legal requirements, business practices, or website functionality. Any revisions will be posted on this page with a updated effective date. Your continued use of our website or placement of orders after the revised Terms take effect constitutes your acceptance of the updated terms. We encourage you to review these Terms periodically for any changes.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which we operate, excluding its conflict of law principles. Any disputes arising out of or related to these Terms or your use of our services shall be resolved through amicable negotiation, or if necessary, through the appropriate legal channels in the governing jurisdiction.